PRIVACY POLICY

Effective Date: June 2, 2025

This Privacy Policy explains how personal information is collected, used, disclosed, and safeguarded by Gabrielle Patenaude ("we," "us," or "our") when you visit or interact with the website gabriellepatenaude.com (the “Website”), submit a form, or subscribe to our newsletter.

By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect personal information you voluntarily provide to us through the Website, including when you:

Submit a service inquiry or contact form
Subscribe to our email newsletter

The types of personal information collected may include:

Full name
Email address
Company or business name
Phone number (if voluntarily provided)
Any other information you provide in your message or submission

We may also collect technical data such as IP address, browser type, referring/exit pages, and date/time stamps through our hosting platform (Wix) for analytics or security purposes.

2. Use of Information

We use the information we collect for the following purposes:

To respond to your inquiries or messages
To evaluate and follow up on service requests
To communicate with you regarding our services
To send newsletters, marketing emails, or updates (only if you’ve opted in)
To improve our Website and offerings
To comply with legal obligations or protect our rights

We do not sell or rent your personal information to third parties.

3. Email Marketing and Newsletter

If you opt in to receive our email newsletter, your name and email address will be stored and managed using Omnisend, our third-party email marketing platform. By subscribing, you acknowledge that your information will be transferred to Omnisend for processing in accordance with their Privacy Policy.

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the footer of any email you receive from us.

4. Third-Party Services

We may use third-party service providers to help operate our business, including:

Wix, for hosting and website functionality
Omnisend, for email marketing
Analytics tools, which may collect anonymized usage data

These third parties may have access to personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and collect aggregate data about Website traffic and usage. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

You may request that we delete your personal information at any time by contacting us at hello@gabriellepatenaude.com, unless retention is required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal data
Withdraw your consent to receive marketing emails

To exercise any of these rights, please contact us using the details below.

8. Security

We take reasonable steps to protect the personal information you provide from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. You are encouraged to review this page periodically for any updates.

10. Contact

If you have any questions about this Privacy Policy or the way we handle your data, please contact:

Gabrielle Patenaude
Email: hello@gabriellepatenaude.com
Website: gabriellepatenaude.com